UPS is in the middle of doing some revolutionary things when it comes to tracking technology. They have installed a system called information acquisition device. This system give each driver a hand held device which has a gps system in it, that allows UPS to follow your packages and give you up to the minute information as to where you package is. This technology fuels most of its information system technology today. For example they have a policy called delivery intercept which allows you to change the destination of the package online up to delivery time. They also have something called quantum view notify which send you and email to confirm that your package has been sent and when it has be finally delivered. Lastly the have installed an electronic customs form which make shipping between New York and China just as easy as shipping from New York to maine. With systems in place such as this UPS will continue to be on top of the delivery service game for the foreseeable future.
www.UPS.com/tracking
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